Competitive. Clever. Clean.

Bespoke low tariffs and intelligent toolkits.

The tailor-made energy company

One of the most important decisions you will make whilst running a multi-site business will be your choice of energy supplier. Managing consumption, searching for efficiencies and even accurate billing can easily get complex and time consuming. Researching and maintaining the best possible tariffs can also seem daunting in a fraught and complicated market place.

Be powered differently

You can rely on us in a new way because we are both an energy supplier and tech company in one. By sharing our sophisticated in-house monitoring software and apps, we are able to offer bespoke, low-cost tariffs based exclusively on your unique circumstances and precise energy requirements. Unlike most suppliers our unique setup means we respond swiftly to new customer needs.

Evidence

Green Energy On Demand

Tailored efficiency toolkits

We take time to understand each customer and their challenges, whatever their type or size of business

Fuel Mix Disclosure

The mix of fuel used to generate the electricity we supplied to you between 1 April 2020 and 31 March 2021.

layout icon Coal 0%
layout icon Natural Gas 0%
layout icon Nuclear 0%
layout icon Renewable 100%
layout icon Other 0%

The environmental impact of the electricity we supplied to you between 1 April 2020 and 31 March 2021.

layout icon CO2 emissions (gCO2/kWh) 0
layout icon Radioactive waste (g/kWh) 0

Variable And Deemed Prices For Electricity & Gas Meters

MESSAGE TO FORMER CNG CUSTOMERS 

We are experiencing high volumes of calls and emails following CNG’s closure. We are working as hard as we can to get back to everyone, and we thank you in advance for your patience.

Why has the cost of my gas supply increased so much?

We fully understand the frustrations you are feeling under the current situation due to the steep increase in prices. Energy markets have hit record highs which have caused major problems across the energy industry. We trust the following provides some reasoning for the increases:

  • CNG forward bought your gas usage when the wholesale market was considerably lower than today, this enabled you to be on the rate you were previously on. Unfortunately, when CNG went into administration these hedges / forward purchases ended. The knock-on effect of this is that Pozitive Energy inherited your supply at the current market rate which is significantly higher.
  • After a rigorous tender process Pozitive Energy was appointed the “supplier of last resort” (SoLR) During this process deemed / out of contract prices were strictly agreed with Ofgem
  • As Pozitive Energy was appointed the supplier of last resort no hedges could be put in place as you have no contract with us, therefore the current market rate is applicable. Unfortunately, the rate you were previously on to the rate you are on now is significantly more, however, we are forced to buy and supply you at these rates.
  • The opening meter read Pozitive Energy received from CNG isn’t correct?

    CNG have now stopped making any amendments to final bills and closing reads. However, if you feel that your bills from Pozitive Energy are still incorrect we will aim to work with you to find the best way forward. In these isolated incidents please contact our Customer Care team on 0333 370 9900, customercare@pozitive.energy, or raise a query on your Enalytics portal, and will do all we can to assist you. If you don’t have a read from exactly 7 November 2021, please send us two-meter reads (with pictures) that were taken at least seven days apart. This way we can better estimate the usage for the given period to set a more appropriate opening read for you.

    If you have anymore questions please feel free to get in touch via your online portal, our chat bot, email on customercare@pozitive.energy or call us on 0333 370 9900.